Monday, December 21, 2009

Alliance Global Services Successfully Completes ISO 9001:2008 Surveillance Audit

Alliance Global Services, a premier global provider of Business Intelligence and Application Outsourcing solutions, today announced that it has once again successfully completed ISO 9001:2008 surveillance audit from Det Norske Verias (DNV), an accredited third-party registrar of the International Organization for Standardization (ISO). DNV auditors have recommended the continuation of the ISO 9001:2008 certification. The recent audit scope covers AGS development site at Hyderabad, India under the ISO 9001:2008 certification. Also a CMM Level 5 accessed company, AGS has proven to be a recognized leader in providing industry-level quality and service.

This ISO 9001:2008 quality standard shows that AGS places greater accountability on both executive management involvement and measurable quality objectives. Through obtaining the ISO 9001 certification for eight consecutive years, Alliance has demonstrated its ability to consistently provide solutions that meets customer and applicable regulatory requirements. “AGS is dedicated to offering our clients consistent customer satisfaction and demonstrated value through our continued improvement processes,” said John Castleman, President and CEO of Alliance Global Services. “This achievement is a strong indicator of our commitment to delivering the highest quality software solutions to our clients worldwide.”

The ISO 9001:2008 standard is an international reference for quality management requirements and continuous improvement in business-to-business dealings. It is a generic standard that can be applied across all industries, regardless of the product or service delivered. The major challenges of 9001:2008 are the eight quality management principles that are the focus of the standard: customer focus; leadership; involvement of people; process approach; system approach to management; continual improvement; factual approach to decision-making; and mutually beneficial supplier relationships.

Software Application Maintenance,Application Development Services

Alliance Global Services provides development services for innovative Zonebee framework

Conshohocken, PA, USA: Zonebee LLC has released its application for knowledge professionals using Internet and Intranet resources to conduct business research. An OEM version is available for Information Content providers to distribute on a private label basis. Alliance Global Services has worked closely with Zonebee as their implementation partner providing services from concept design to product delivery. Alliance is utilizing a hybrid agile development approach along with our technical experience to facilitate short, rapid iterations of functionality enabling Zonebee to achieve critical time to market for its commercially available product.

Zonebee CTO, Ray Garcia said "Alliance was the only partner we found that could work within our stringent requirements for speed, quality, and flexibility, while providing value".

The Zonebee application is a unique knowledge management environment that allows businesses and individuals to personalize, contextualize and share knowledge as they conduct their daily online research activities. The technology was developed after years of multidisciplinary research and development conducted at the University of Arizona and is now being offered to specific industries - such as Legal and Healthcare - to increase efficiencies and improve knowledge management skills across entire organizations.

Giovanni Battistini, Zonebee’s CEO, believes that “partnering with Alliance and adopting their proven Agile methodology has enabled Zonebee to succeed in the difficult task of transforming academic research into real market innovation and enable knowledge professionals to finally go beyond Search.

About Alliance Global Services

Alliance Global Services is a software solutions firm that delivers across the complete software lifecycle from strategic guidance, application development, quality assurance & testing, through ongoing optimization and maintenance. Founded in 1994, Alliance has provided more than $1 billion in services since its inception while supporting hundreds of unique applications on a daily basis. Utilizing its unique RightLine methodology the firm has proven a unique ability to deliver technology initiatives that drive measurable business impact across clients and industries. Headquartered in suburban Philadelphia, Conshohocken, PA, the firm's worldwide offices include: Boston, Chicago, Bridgewater and Hyderabad, India.
custom application development

Alliance Global Services announces Cloud Testing as a new Service Offering

Conshohocken, PA, USA; Hyderabad, India: Alliance Global Services, global software Solutions Company, announces Cloud Testing as a new service offering. Alliance Cloud QA & Testing service offerings in collaboration with its cloud infrastructure partners offers proprietary RIGHTLINE methodology and cost-saving strategies to quickly adopt cloud computing for performance, stress, endurance and functional testing.
Alliance Cloud Testing Offerings include:
Performance Testing - verify application performance
Stress and Endurance – verify application stability and scalability
Functional Testing – validate application behavior
Regression Testing – verify impact of changes on application functionality
“The concept of Cloud Computing has matured into a key asset in every organization's strategic IT infrastructure planning. Where applicable it quantified hardware, software or application costs per user or per duration of use. It was such an intriguing concept that experts and business analysts even declared cloud computing to be the ONLY next-generation IT solution.” said Sreekanth Singaraju, VP Application Services at Alliance.

Cloud Computing eliminates capital expenditure on software, hardware and services. It allows the flexibility to take several approaches - pay-on-use, take time-based subscriptions, share infrastructure and costs, lower management overheads and access a huge range of applications instantly.
“This solution is especially attractive for organizations that need testing resources - software, hardware, test applications rarely and do not need to have dedicated resources allocated all the time” added Sreekanth.
About Alliance Global Services

Alliance Global Services is a software solutions firm that delivers across the complete software lifecycle from strategic guidance, application development, quality assurance & testing, through ongoing optimization and maintenance. Founded in 1994, Alliance has provided more than $1 billion in services since its inception while supporting hundreds of unique applications on a daily basis. Utilizing its unique RightLine methodology the firm has proven a unique ability to deliver technology initiatives that drive measurable business impact across clients and industries. Headquartered in suburban Philadelphia, Conshohocken, PA, the firm's worldwide offices include: Boston, Chicago, Bridgewater and Hyderabad, India.

IT application maintenance, application maintenance, IT software maintenance, application software maintenance, software maintenance management, custom application development

Alliance Consulting participates in ClickConnect 2009 at their annual user conference

Alliance Global Services joined ClickSoftware at their annual user conference ClickConnect North America 2009. This year's event was held near ClickSoftware's North American headquarters in Boston, MA. Tom Natal, VP of Sales at Alliance Global Services represented Alliance at this conference.

“For the past year Alliance has partnered with ClickSoftware to develop a team to get prepared for a full implementation of their Workforce Management Solution leveraging our RightLine Model. We are excited to provide professional services and technical consulting to ClickSoftware today and look forward to our growing Partnership” said Tom Natal.

Alliance hosted the Speed Networking Event at ClickConnect that allowed all of the companies attending to meet and talk about their experiences implementing ClickSoftware and the Business Value this solution delivers to the company’s workforce management goals.

Alliance’s RightLine Delivery model leverages Alliance’s capabilities in delivering solutions from any of our Global locations located in Philadelphia, Boston, New York, New Jersey, Chicago, Charlotte and Hyderabad, India. As a pioneer in executing complex projects in a Global delivery model we broke down the barriers between cost and competent execution by offering high quality business consulting onsite with more experienced technology implementation offsite.

About Alliance Global Services

Alliance Global Services is a software solutions firm that delivers across the complete software lifecycle from strategic guidance, application development, quality assurance & testing, through ongoing optimization and maintenance. Founded in 1994, Alliance has provided more than $1 billion in services since its inception while supporting hundreds of unique applications on a daily basis. Utilizing its unique RightLine methodology the firm has proven a unique ability to deliver technology initiatives that drive measurable business impact across clients and industries. Headquartered in suburban Philadelphia, Conshohocken, PA, the firm's worldwide offices include: Boston, Chicago, Bridgewater and Hyderabad, India.

About ClickSoftware

ClickSoftware is the leading provider of workforce management and service optimization solutions that create business value for service operations through higher levels of productivity, customer satisfaction and cost effectiveness. Combining educational, implementation and support services with best practices and its industry-leading solutions, ClickSoftware drives service decision making across all levels of the organization. From proactive customer demand forecasting and capacity planning to real-time decision making, incorporating scheduling, mobility and location-based services, ClickSoftware helps service organizations get the most out of their resources. With over 150 customers across a variety of industries and geographies, and strong partnerships with leading platform and system integration partners – ClickSoftware is uniquely positioned to deliver superb business performance to any organization. The company is headquartered in Burlington, Mass. and Israel, with offices in Europe, and Asia Pacific. For more information about ClickSoftware, please call (781) 272-5903 or (888) 438-3308, or visit www.clicksoftware.com.